The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must be lodged to us at the time of delivery, otherwise we shall have the discretion to refuse your claim after delivery.
It is the receiver's responsibility to check the condition of any goods received including glassware and accessories, at the time of delivery.
Return is only available when valid original receipt is provided.
In the event that you would like to claim a refund or return, please call us +852 3710 0188 within 7 days from the date of delivery.