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Return Policy

Breakage

  • The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must be lodged to us at the time of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

Return Policy

  • It is the receiver's responsibility to check the condition of any goods received including glassware and accessories, at the time of delivery.

  • Return is only available when valid original receipt is provided.

  • In the event that you would like to claim a refund or return, please call us +852 3710 0188 within 7 days from the date of delivery.